Buying from Farm & Country Supplies Ltd
We value every customer and every purchase. We have the following terms to protect your privacy, enable any returns to be processed correctly and to ensure you receive the goods you have ordered in a timescale you expect.
We accept most credit or debit cards including Visa, Mastercard, Delta, Switch and Maestro. We do not accept American Express.
100% Satisfaction Guarantee
If you are not totally satisfied with your goods you may return them for a full refund. You have a right to cancel within seven days of placing your order or within seven days of receipt of goods, (whichever is longer). Any discrepancies with orders must be notified within three days of receipt. Returned goods must be returned to us unsoiled and unused within 14 days of receipt and be accompanied by a returns number. Please call 0800 056 0002 to obtain a returns number. All goods remain the property of Farm & Country Supplies until paid for in full. The Medicines Act (1998) precludes the return of any PML medicines return for credit or for an exchange. In any event when returns are accepted the company shall be entitled to make a 15% deduction on the contract price for handling plus the extra-carriage cost.
The company shall not be responsible for any consequential loss of any description incurred by the buyer as a result of any failure or fault in the goods or for any damages or personal injuries or other losses, howsoever caused directly or indirectly by the goods.
The company shall pass on to the buyer the benefit of any guarantees or warranties provided by the manufacturers of the goods and any rights vested in the company under such guarantees or warranties are hereby assigned to the buyer but without prejudice to the previous sub-clause.
All orders over £100 include delivery to anywhere on the UK mainland unless indicated otherwise. For other delivery destinations or delivery prices for indicated items, please contact us in advance to obtain a delivery charge. We aim to deliver all goods within 5 days of order. Should any item be out of stock, please allow up to fourteen days for delivery. In this case you will be notified and have the option to cancel your order if you would prefer not to wait. All times and/or dates given by the company relating to any goods or services are intended as best estimates only and shall under no circumstances whatsoever become of the essence of any contract or agreement and the company shall under no circumstances whatsoever be liable for any loss or expense caused directly or indirectly by any delay in the delivery of goods.
Delivery charges apply to UK mainland and non mainland only. Please contact us for shipping costs outside these areas.
Tax & VAT
All orders will have VAT at 20% included in the price shown on the site.
All credit card details are encrypted and only held to facilitate the transactions you make. No credit card details are held in clear text on the web site.
We do not disclose any buyer's information to any third party companies other than those involved in the processing of credit card transactions. Cookies are used on this site to keep track of the goods in your shopping basket.